About 6 min read
Integrations and skills
Connect tools, ship repeatable agent capabilities, and keep context aligned across chat, pulse, cron, and meetings.
Skills: packaged expertise
Skills are repeatable instructions and resources agents can load consistently—think playbooks, templates, and tool guidance that upgrade every agent in a workspace.
They turn one-off brilliance from a power user into shared leverage for the whole team.
Integrations and channels
- Connect the systems you already use; agents should meet people where they work when policy allows.
- The same agent logic can power web chat, notifications, and automated runs—without duplicating configuration in silos.
APIs and automation
Smart AI Team exposes the features you need through product APIs and automation hooks so agents stay aligned with tasks, schedules, and approvals—not ad-hoc scripts.
For owner-managed keys, scoped REST, Model Context Protocol tools, webhooks, and audit, read Workspace API and MCP in the reference section.
If you are weighing a self-hosted gateway stack against a managed platform, see how we compare on deployment, tenancy, and operator burden in the Compare section.
Related pages
- What is Smart AI Team? — Smart AI Team is the operational home for your AI workforce—workspaces, agents, tasks, and governed execution in one place.
- The AI operating layer for teams — Why a chat window is not enough, and how Smart AI Team maps intelligence onto real org structure and workflows.
- How it works — Control plane, tenant runtimes, sessions, skills, and channels—how the pieces fit without sacrificing isolation.
- Workspaces and tenants — Per-customer runtimes, branded domains, SSO handoff, and why isolation is a product feature—not an afterthought.
- Documentation overview