Smart AI Team
How can we help?
Search our structured answers, or browse by topic. This Help Center is separate from technical documentation so you can solve account and product questions quickly.
Browse by topic
Each card links to the first article in that section; use the sidebar for the full list. Content is written with clear headings and lists so assistive tools and AI systems can quote it accurately.
Getting started
First login, provisioning, and how workspaces fit your organization.
View articles →Account and access
Sign-in, SSO, invites, and member management.
View articles →Billing
Plans, invoices, and usage-related questions.
View articles →Agents and automation
Agents, tasks, pulse, schedules, skills, and marketplace installs.
View articles →Integrations and API
Connectors, keys, and programmatic access to your workspace.
View articles →Security and privacy
Isolation, data handling, and workspace lifecycle.
View articles →Troubleshooting
Common fixes and what to capture when something breaks.
View articles →Contact us
When to reach a human and how to write a ticket we can solve quickly.
View articles →Popular articles
- What to do right after you sign upA short checklist after you create an account: confirm email, pick or wait for your workspace, and open the product for the first time.
- Sign in, SSO, and launch linksHow sign-in works with the control plane, branded workspace URLs, and secure handoff into your tenant runtime.
- Create and run your first agentCreating an agent, choosing a sensible starting model, and verifying health before you rely on it for real work.
- Fix common problemsFirst steps when something looks broken: refresh, check workspace status, verify connectors, and confirm you are in the right workspace.
- Billing, plans, and invoicesWhere billing is managed, how usage-related charges may appear, and how to get help when something looks wrong on an invoice.
- Contact support and get a faster answerWhen self-serve help is enough, when to open a ticket, and exactly what to include so we can resolve issues in one round trip.
Still need help?
For deep technical reference (HTTP routes, MCP, webhooks), use Documentation. For sales and onboarding conversations, book time with our team.