About 4 min read
Workspaces explained
How a workspace relates to your company account, why you might have more than one, and where your agents and data live.
What a workspace is
A workspace is the boundary where your agents, tasks, files, skills, and settings live together. It is the unit your team signs into for day-to-day work.
In Smart AI Team cloud deployments, that boundary typically maps to an isolated tenant runtime so customer data does not mix at the application layer.
Why you might see more than one
- Separate production and experimentation workspaces reduce the risk of test agents touching production connectors.
- Agencies and consultancies sometimes use one workspace per client contract.
- Some enterprises split by region or business unit; choose the fewest workspaces that still match your governance model.
Switching workspaces
Use the workspace picker after sign-in. If you land in the wrong workspace, switch before changing secrets or deleting resources.
Related articles
- What to do right after you sign up — A short checklist after you create an account: confirm email, pick or wait for your workspace, and open the product for the first time.
- Sign in, SSO, and launch links — How sign-in works with the control plane, branded workspace URLs, and secure handoff into your tenant runtime.
- Members, invites, and roles — Inviting colleagues, what new members should expect on first visit, and keeping access aligned with how your team works.
- Billing, plans, and invoices — Where billing is managed, how usage-related charges may appear, and how to get help when something looks wrong on an invoice.
- Create and run your first agent — Creating an agent, choosing a sensible starting model, and verifying health before you rely on it for real work.
- Help Center home